ANGRY  REACTIONS

 

 

 

 

Dear Uncle Jack

 

 

I am a worried engineer. My job is about two months behind programme, due to building delays.  So  I have started putting in my delay notices to the builder, as you recommend. He got very angry, and accused me of being  “confrontational”. He rang my boss and complained about my negative attitude. Following your advice has now got me into big trouble. What have you to say?

 

 

 

Dear Worried Engineer

 

 

I am afraid you have left it a bit late.   Virtually all sub-contract conditions  oblige you to give written notice  when the likelihood of delay first becomes apparent.  It is only fair to all concerned that problems should be identified early on, so that joint action can be discussed to overcome the problem.

 

 

Many clients/builders will react adversely.  The subbie is accused of "getting contractual".  Indeed, it is not unknown for people to become hysterical.  I have heard of   office doors being kicked in, and could name  subbies who were threatened with physical violence!  Perhaps this tells us a lot about the construction industry and some of the gentlemen who work in it.

 

 

However, we must remember that these are the same people who will happily deduct "set-off" from monies due, pointing to the absence of proper notice as justification.  It is therefore up to the subbie to "educate" the client/builder at an early stage, so that he accepts the need for notices and records.  The following are some of the possible approaches:

 

 

 

1.   Our company believes that we have an important duty to keep you informed as problems arise, so that we can tackle them together as a team, and  avoid end of job disputes.

 

 

2.   We are only doing what your sub-conditions insist on, and we could be in "breach" if we did not.

 

 

3.   These notices are part of our QA procedure to ensure that we comply with the sub-contract conditions.

 

 

 

The time to start educating your builder is at the very first pre-contract meeting, whilst the “honeymoon” period is still in force.   What is not fair is leaving it to your site supervisor to take the flak. I have heard of one poor chap who was pursued across the compound and had to lock himself in the cabin.  So, prepare the ground early to avoid angry reactions.

 

File 98et – 10/5/00 for June 2000 “Jack Russell”

 

 

John Russell  

 Contracts and Training Consultant

 Cheshire CW4 7DP

Tel:  07770 986444 

Email: swsubbie@globalnet.co.uk

 

 

 

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